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How to become a Pets at Home supplier

Requirements, process & timeline · Updated August 2026 · 8 min read

Quick answer

To become a Pets at Home supplier, submit your products through RangeMe — the retailer's official product-discovery partner, open to businesses of any size — where submissions are screened against Pets at Home's Supplier Code of Conduct: animal welfare, ethical and technical practices, and sustainability. The UK's biggest pet care business combines 450+ stores with vet practices and grooming, and its buyers actively use the platform to find smaller brands.

450+
UK stores
#1
UK pet care business
RangeMe
official submission route
3
code pillars: welfare, ethics, sustainability

Pets at Home dominates UK pet retail — a specialist estate wrapped in a wider pet-care ecosystem of in-store vet practices and grooming salons. Its sourcing is deliberately opened up: the RangeMe partnership exists explicitly to give smaller pet brands faster access to buyers, with the Supplier Code (animal welfare front and centre) as the screen. For pet food, treats, accessories, tech and wellness brands, it's the defining UK listing — and one of the more transparent to pursue.

The three routes into Pets at Home

01

RangeMe — the official route

Pets at Home partnered with RangeMe to source new brands globally, from businesses of any size. Build a complete profile — products, imagery, pricing, certifications — and RangeMe screens against the Supplier Code (animal welfare, ethical and technical practices, sustainability) before buyers review.

02

Category buyer engagement

Pet buying is category-led (food, treats, accessories, health). A pitch backed by independent-pet-shop velocity, strong DTC subscriptions or vet endorsements gives buyers the evidence pet retail runs on — repeat purchase is everything in this category.

03

The ecosystem angle

Pets at Home's vet and grooming businesses make clinically credible and professional-grade products unusually interesting — a vet-recommended positioning or salon-proven product has routes into the group beyond the shelf.

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What Pets at Home requires

RequirementDetail
Supplier Code of ConductScreening against animal welfare, ethical & technical practices and sustainability — the explicit criteria of the RangeMe partnership.
Pet food complianceFor food and treats: UK pet food regulations, compositional labelling, and appropriate manufacturing certification (e.g. FEDIAF-aligned standards).
Product safetyCategory-appropriate safety standards for accessories, toys and tech.
Repeat-purchase evidencePet retail lives on repeat — subscription rates, reorder data and reviews are the pitch currency.
CapacityAbility to supply 450+ stores reliably, or a clear phased plan.
EDI & insuranceElectronic trading and product liability insurance at chain-retail levels.
Category dynamic: pet owners are brand-loyal and repeat-driven — a buyer who lists you is betting on your second and tenth sale, not your first. Subscription and reorder data outperform launch-spike numbers in every pet pitch.

The process, step by step

01

Verify code alignment

Animal welfare, ethical and sustainability credentials documented — the screen everything passes.

Weeks 0–4
02

Submit on RangeMe

Complete profile with certifications, pricing and repeat-purchase evidence.

Weeks 0–4
03

Buyer review

Category buyer assesses fit, differentiation and commercials.

1–3 months
04

Terms & onboarding

Commercial terms, compliance verification, EDI and product data setup.

1–3 months
05

Launch & prove repeat

Early reorder rates decide expansion — pet retail measures loyalty fast.

Ongoing

What it costs

Cost itemTypical range
Pet food compliance & testing£1,000–£5,000 per product
Product liability insurance£1,500–£5,000 / year
EDI setup£3,000–£10,000
Sustainability documentation£500–£3,000
Promotional participation2–6% of sales

Pet specialty margins are healthier than grocery — but the Supplier Code screening is real, and welfare or sustainability gaps end conversations before commercials start.

How to improve your odds

  • Lead with welfare credentials. Animal welfare is the first pillar of their code — certifications and sourcing transparency belong at the top of your profile.
  • Bring subscription data. DTC repeat rates are the strongest possible signal in a repeat-driven category.
  • Position for the ecosystem. Vet-credible or grooming-proven products have group-wide potential beyond retail shelf.
  • Watch the own-brand line. Pets at Home grows own-label actively — differentiation that's hard to replicate protects your listing long-term.

Frequently asked questions

How do I submit a product to Pets at Home?

Through RangeMe — Pets at Home's official product-discovery partner, open to businesses of any size, with submissions screened against its Supplier Code of Conduct.

What is in the Supplier Code?

Three pillars: animal welfare, ethical & technical practices, and sustainability — screened before buyer review.

What compliance does pet food need?

UK pet food regulations: compositional and labelling compliance, plus appropriate manufacturing standards for food and treats.

What evidence do pet buyers want?

Repeat purchase above all — subscription rates, reorders and reviews. Pet retail is a loyalty category.

How long does it take?

Typically 3–8 months from submission to shelf, depending on category cycles.

Sources: RangeMe × Pets at Home, Pet Business World — sourcing platform. Processes change — always confirm details on Pets at Home's official channels.

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